The distance for the Monthly Virtual Ride will be accumulated. It is not a one-time distance. So you can ride a few kilometers in a day until you reach your target distance. You can ride anytime and anywhere. Monthly Virtual Rides have at least 30-day duration.

Virtual rides are not like your typical road races. So there is no specific venue for the event.  Instead you can ride anytime and anywhere.

You can ride in the morning, afternoon or evening. You can ride once or multiple times in a day.

You can bike on the road, trails, beach, or even indoors using an indoor/stationary bike.

Just be sure to track all your rides and upload them in your dashboard for us to monitor and count.

Yes, you can still join.

You can use any FREE bike/cycling app from your Android or iOS smartphone. Strava, Zwift, Map My Ride and Cyclemeter are some of the common apps that can be used. Other apps are also OK. Just take a screenshot of your ride and upload it to your profile or account.

If you run on a indoor/stationary bike, you can take a photo of the dashboard and upload it to your profile or account.

Yes. You can join and ride anytime and anywhere.

However, the entitlements can only be shipped to a Philippine address.

Sorry, but we only accept deposits to the BPI and BDO account provided for now.

Credit card payments are accepted using the Paypal link provide. Note that there will be additional fees when paying using a credit card.

Once your payment is verified, you should be able to see the ride submission page and the progress bar on your dashboard.

Currently, no separate email confirmation will be send. Just visit your dashboard/profile to check the status.

No. Your distance or race category are considered final once you created your profile for a particular event.

If you already have an existing Takbo.ph Virtual Run Account, you can proceed with the payment to complete your registration for the next event. No need to create a new account for the Virtual Rides.

No. You will get the entitlements you signed up for even if you exceeded your target distance.

To track your rides, you need to submit a screenshot or a photo of your ride that shows the distance and the time.

You can use any FREE biking/cycling app from your Android or iOS smartphone. Strava, Zwift, Map My Ride and Cyclemeter are some of the common apps that can be used. Other apps are also OK. Just take a screenshot of your ride and upload it to your profile or account.

If you are using a GPS watch like Garmin, Soleus, Suunto and others, you can take a photo of your watch and upload it.

If you are using a fitness band like Fitbit, Fossil Q, Jawbone, Mi Band, Apple Watch, Samsung Gear and others, we recommend submitting a screenshot of its partner app since it has a more complete data.

If you bike on a indoor/stationary bike, you can take a photo of the dashboard and upload it to your profile or account.

Yes, you can. All rides within the duration of the Virtual Ride are valid and will be counted as long as you register within the registration deadline. So it’s like Ride Now, Register Later. 😀

However, we strongly encourage you to register early. This helps us prepare your entitlements on time and deliver them on time as well once the Virtual Ride ends.

There are several reasons and below are the common ones.

Wrong Time Format. Submit the time as HH:MM:SS. Thus, a time of 30 minutes and 15 seconds should be 00:30:15 and not 30:15:00.
Incomplete Screenshot. Your screenshot should have BOTH the distance and the duration of the ride. So be sure to check your photos or screenshot before submitting.

Send us a message at our Takbo.ph Facebook Page for clarifications on your submissions.

It means our moderators are still viewing the ride submissions.

We receive hundreds to thousands of ride submissions in a day. It takes time since we manually check and verify the submissions. While we try to verify them within 1-2 days, there will be days where have to catch up from all the rides submitted.

Rest assured that we will get to your submission as soon as we can. We are also looking for ways to improve this process. Stay tuned for updates on these developments.

In the mean time, while waiting, have another ride. 😀

Currently, for security purposes, there is no edit or delete button. If you made a mistake, just resubmit your rides. Our moderators will review and reject any duplicate entries.

If you can’t upload your rides, please try the following:

1. Use a different browser than the one you are using.
2. Try using a desktop instead of a mobile device.
3. Try to upload your rides at another time.

If you still can’t upload your rides after trying the suggestions above, please send us a message in our Takbo.ph Facebook page.  Include a screenshot of the problem or any of the errors you may have encountered.

Ideally, the entitlements will arrive to you 5-10 days after the end of the event if you are in Metro Manila. For provincial addresses, it can take 10-15 days.

However, due to manufacturing delays and courier scheduling which are beyond our control, there may be slight delays to the delivery of your entitlements.

If you still haven’t received your entitlements after 15 days, feel free to get in touch with us by sending us a message through our Takbo.ph Facebook Page.

Ooops. If you received the wrong medal or the wrong singlet size compared to what you have signed up for, please send us a message in our Takbo.ph Facebook page so we can check how we can best resolve it.

Note that change in distance category or shirt size is no longer allowed once you have registered for the event.

Sorry but change in the distance/category is not allowed once you have registered.

Please send us a message in our Takbo.ph Facebook page so we can track your entitlements with the courier.